Taproom Manager – Slackwater Brewing

Full Time, Shift Work
Penticton
Posted 1 month ago

We make beer for people who love nature.And beer.

The role of the Taproom Manager is to ensure the Taproom is being operated in conjunction with all Slackwater Brewing Policies, Interior Health Regulations and the Liquor Control & Licensing Act. The roles and responsibilities are listed below, but not limited to;

  • Assist with the implementation of proper Training protocols and service standards
  • Assist with the server training program and additional learning opportunities for current staff and new hires.
  • Train all Server staff on the POS
  • Train all Server staff on correct tray use, verbiage to guests, interaction and upselling
  • Ensure all staff adhere to Serving It Right policy and training to maintain a compliant and safe workspace.

Daily & Weekly duties include but are not limited to;

  • Delegation of tasks and review of completion for every closing shift
  • Conduct pre-shifts with team members
  • Ensuring that all Service Team Members are working within their realm of service level comfort and that any issues with guests are addressed
  • Ensuring that communication between team members including BOH is positive and respectful
  • Responsible for the entire floor, including determining shift cuts, changes to the roster for the day and completing the manager log book
  • Ensuring that table touches and guest check-in’s are occurring frequently
  • Being a visible supportive role to the entire team
  • Reporting of any staff issues or incidents

Skills Required:

  • Hospitality management experience (2+ years)
  • Exceptional people skills
  • Beer knowledge is an asset but not necessary (we know a few things we can teach you!)
  • First Aid an asset but not necessary

Other

  • Reports directly to the Leadership Team
  • Works in conjunction with the Leadership Team for scheduling assistance, deployment, and continual staff training and development.

Expected start date: 2021-10-25

Job Types: Full-time, Permanent

Salary: From $1.00 per hour

Additional pay:

  • Overtime pay
  • Tips

Benefits:

  • Company events
  • Extended health care
  • Flexible schedule

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability

COVID-19 considerations:
All current Provincial Health Order requirements in place & followed

Education:

  • Secondary School (preferred)
  • Hospitality: 2 years (preferred)
  • Customer Service: 2 years (preferred)
  • Management: 2 years (preferred)

Licence/Certification:

  • Serving It Right (preferred)

Shift availability:

        • Day Shift (preferred)
        • Night Shift (preferred)
          • Ensuring that table touches and guest check-in’s are occurring frequently
          • Being a visible supportive role to the entire team
          • Reporting of any staff issues or incidents

Please email your cover letter and resume to liam@slackwaterbrewing.com with the Subject: TAPROOM MANAGER

Job Features

Job CategoryTap Room Manager

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